Showing posts with label notes 8. Show all posts
Showing posts with label notes 8. Show all posts

Tuesday, June 10, 2008

Having problems installing the Blackberry Desktop Manager 4.3 or Lotus Notes on Vista?

Installing anything on Vista is a pain. I tried installing the BB manager on a Vista Business Laptop. Installation went through but with some errors. Following files failed to register GW.dll, GWApi.dll, desktopSetup_pb.dll, SyncAE_pb.dll. And without these files the BB Desktop Manager refused to start. Installing in Administrator login also gave the same problem. This turns out to be a incorrect ACLs on some registry hives. To correct this problem see the instructions on http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx Download and install this small app and follow the instructions. Once the script was run the software installed without any errors.

Incidentally this corrected some problems I had running Lotus Notes 8.0 client too. All I had to do was to run a fresh installation on the existing installation which repaired few registry access issues and now its working fine too.